Frequently Asked Questions

How do I create a new project?

Tap Projects in the tab bar, then tap the + button. Give your project a name and optional color label. All bugs and features can then be assigned to it.

How do I log a bug?

Tap New Item → Bug from the main screen. Add a title, description, priority level, and assign it to a project. You can also add tags and attach notes.

Can I export my bug list?

Yes. Go to a project, tap the share icon in the top-right, and choose Export. You can export as plain text, Markdown, or CSV.

Does Shipnotes sync across devices?

If iCloud is enabled in iOS Settings for Shipnotes, your data will sync automatically across all your devices signed into the same Apple ID.

How do I archive a completed bug?

Change the bug's status to "Resolved" or swipe it left and tap "Archive." Archived items can be viewed from the filter menu.

Contact Support

Tapping Send will open your email app with this message pre-filled. Typical response time is 1–3 business days.

Other Ways to Reach Us

✉️ Email: [YOUR SUPPORT EMAIL]
⏱️ Response time: 1–3 business days